RESUME

Account Manager  |  Justworks

New York, NY (remote) |  2021

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• Answer inquiries and resolve issues related to the Justworks platform, payroll, taxes, tax law, compliance, insurance, and human resources best practices.

• Quickly and efficiently resolve issues by working independently to find answers, delving deeper with customers to find the root of the problem, and, when needed, managing the relationship between the customer and internal and external teams to ensure that the desired outcome is achieved in a timely manner. 

• Manage customer relationships by providing excellent customer service that not only gains clients' trust and appreciation as an asset to their business, but also brings joy and efficiency to their workflow. 

• Proactively provide assistance and support to teammates when needed, contributing to the team's overall camaraderie and success. 

 

Senior Program Specialist, Arts Integration  |  

The Barnes Foundation  |  Philadelphia, PA  |  2013 - Present

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• Design, coordinate, and deliver a three-part STEAM program for over 2,200 5th and 6th graders annually. In 2019-20, 90% of teachers that participated in the program said that they were interested in STEAM after the program (increased from 40% prior to participating), and 60% of students reported that they were interested in visiting the Barnes again after participating in the program.  

• Develop, build, coordinate, and deliver an 8 week online teacher training course about integrating Art & Math in the classroom. The course engages with multiple learning modalities including instructional videos, practice scenarios, peer-to-peer evaluation, group dialogue, in-classroom practice, and reflection. The number of applications as well as the number of teachers who passed the course increased by at least 20% each year.

• Create, advertise for, and manage a K-12 student competition involving math and art-making, culminating in a student exhibit and interviews with expert math judges. This involves the comprehensive coordination of over 300 students, teachers, and families from 21 schools in the 2020 school year. One school partner reported a 12% increase in collaboration in the math classroom during the competition. 

• Engage in the collaborative development of an Anti-Racist Teaching Strategy including a framework, values, tenets, and ongoing evaluative practices that over 40 K-12 education staff and volunteers put into daily use.

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Thesis Advisor  |  The University of the Arts,

Dept. of Museum Studies  |  Philadelphia, PA  |  2018

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• “Arts Integration and STEAM: Building a Framework for Museum Educators”, Laura Perry

• Advised the thesis candidate and reviewed their drafts and final thesis over six months, including one-on-one meetings, draft notes, and confirmation of their formal thesis defense.

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Museum Education Paid Intern  |  Art Museums of

Colonial Williamsburg |  Williamsburg, VA  |  2012 -13

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• Developed tours, created programs, and implemented new educational opportunities using technology (QR codes, blogs, etc.) and hands on learning activities

• Conducted an evaluation of the physical accessibility of the museum and programming and provided recommendations for improvement

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Assistant to the Director & Registrar  |  The Frederick R. Weisman Art Foundation  |  Los Angeles, CA  |  2011

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• Updated condition reports for works in the permanent collection 

• Wrote wall labels and educational materials for upcoming exhibitions

• Supported installation and de-installation for three loan exhibitions 

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Stylist  |  Madewell  |  Philadelphia, PA  |  2011

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• Achieved the highest total personal sales for over 50% of the weeks that I worked

• Created lasting relationships with customers that led to repeat business

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Intern to the Director of Development/ Upward Bound House / Santa Monica, CA / 2009

 

• Researched and reached out to food vendors for in-kind donations for a large fundraising event

• Attended networking functions to create contacts with local businesses

• Supported fundraising event planning & coordination